Enabling Remote Workers: 9 Questions to Ask

Enabling a remote workforce isn’t just about knowing how to run a meeting virtually, it’s about having the right tools, knowing how to use them, and understanding the needs of the different remote worker profiles. In these unprecedented times, we’re hearing lots of questions about how to enable a remote workforce. Here are the nine questions we hear most often and answers that you can use to get your remote workers up and running and build the essential infrastructure to support them.

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Managed Cloud Services: Getting the Most out of Your IT Budget

It’s no secret that cloud services are dominating the IT world at the moment, both in terms of adoption and budget allocation. In fact, the State of IT reports that organizations spend 24% of their IT budgets on cloud services, and for good reason. Advancements in cloud technology have transformed the way we do business, and there’s no reason to think that trend is slowing down. One of the biggest reasons for using cloud services, after all, is to reduce costs. ‌ With that in mind, it’s a bit counter-intuitive that executives estimate 30% of their cloud spending is wasted.

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How ITSM Plays into Cloud Services

With more than 77% of all enterprises using cloud services in some form, it’s likely that you’re already somewhat familiar with how they work, or at least what they do. The cloud continues to radically change the way we do business, and it has found a perfect companion in managed IT services. What Is IT Service Management? IT service management (ITSM) encompasses the practice of implementing and delivering IT services in a way that meets the needs of the client organization. From hardware concerns to networking and cybersecurity, managed IT services can unlock higher levels of productivity for your in-house

Cloud services graphic

Establishing Your Own Virtual Office with Cloud Services

The global move toward cloud-based technology predates the pandemic — although the past year has certainly accelerated that shift as workers were forced to work remotely due to health concerns. More and more companies have discovered that cloud services enable them to take their data and operations online, effortlessly collaborating and communicating with team members. Businesses take these discoveries with them into the post-pandemic world. Employees and organizations alike have enjoyed a new level of flexibility that they don’t want or need to sacrifice. While most will retain some physical space for certain functions, a much higher percentage of work

Choosing a Cloud Infrastructure

3 Types of Cloud Computing: Which One is Right for You?

The concept of cloud computing is far more expansive than most people realize. While enterprise cloud solutions, in general, share an on-demand setup that allows for instant access to digital resources, these can take many forms.   Differences include delivery models (such as public, private, hybrid or multi-cloud environments) and location (such as on or off-premises — or for many businesses, colocation). Perhaps most notable, however, are the distinctions between service models, which continue to cause significant confusion even among enterprises with cloud experience.   At its most basic level, the modern cloud comprises three main categories: software as a


6 Reasons To Make Hybrid Cloud Services Part of Your of 2021 Data Management Strategy

Use of cloud services has been on the rise in recent years, and the recent surge in remote work has ushered in a new era of adoption. One progress report indicated that 56% of respondents were actively planning cloud migration projects in May 2020. It makes sense: an increased need for work-from-anywhere (WFA) benefits and a desire for long-term savings and flexibility are driving growth in enterprise cloud solutions. But perhaps a bit surprising, though, is the fact that more than 90% of businesses all over the world will likely rely on hybrid cloud infrastructures by 2022. Why are organizations

Disaster Recovery & Business Continuity

Creating and Implementing a Business Continuity Plan

Running a business requires planning for every eventuality. Backing up servers, creating copies of important files, and cross-training employees are all normal ways of protecting a business from the unexpected. Just as it’s important to have a contingency plan in case an employee quits, it’s critical to have a plan to keep the business running in case of a larger disaster.  Ideally, no business would ever have to worry about interruptions, but that’s not the case in the real world. Disaster can strike at any minute, from extreme weather to fires to cybercrime. Having a business continuity plan can be


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