IT BEST PRACTICES

Subscribe to
IT Best Practices.

STAY CONNECTED


    Why You Should Know More About Dell

    Has Dell been making important strides these days? We think so, and wanted to share the news about this company’s recent reshaping. One of the giants of the PC world made the decision to take its brand private and they have come back swinging. It is a transformation, Michael Dell says, he actually started six years ago for several reasons. Now that the deal’s done, what can their customers expect?

    According to Doug Schmitt, vice president for Dell Services Global Support and Deployment, they want to start identifying issues sooner before the customer even realizes there’s a problem. To ensure a smooth delivery of service, calling customers before they need to contact them is a sign of true customer care.

    In a recent keynote speech, Mr. Dell stated that the company’s future strategy is aligned to four customer imperatives — transform, connect, inform and protect — which addresses the major technology trends of cloud, mobile, big data and security. What this means for the customer is that they are recommitted to providing complete solutions, including helping manage everything from the back end to all end points that connect to their servers and applications.

    Also, Dell’s vice president of commercial sales operation, Bobbi Dangerfield has said: “We’ve always had a very maniacal focus on our customers, but, quite frankly, that focus got split some when we had to react and respond to our friends on Wall Street. And so I think we can take all that time and energy that we spent working on quarterly numbers, and you’re going to see a renewed sense of energy around our customers. And listening to them. We have innovations now in the way we use social media to listen to our customers and to get their feedback.

    Now that the smoke has cleared, Dell is back up and running full speed ahead. In an interview with Time magazine Dell states that he “loves PCs and is highly committed to creating new innovative laptops and desktops” to support his customer’s needs. To talk more about this and for information on how our server hosting, business continuity and other services can help your business, please contact us today.

    Why You Should Know More About Dell

    Has Dell been making important strides these days? We think so, and wanted to share the news about this company’s recent reshaping. One of the giants of the PC world made the decision to take its brand private and they have come back swinging. It is a transformation, Michael Dell says, he actually started six years ago for several reasons. Now that the deal’s done, what can their customers expect?

    According to Doug Schmitt, vice president for Dell Services Global Support and Deployment, they want to start identifying issues sooner before the customer even realizes there’s a problem. To ensure a smooth delivery of service, calling customers before they need to contact them is a sign of true customer care.

    In a recent keynote speech, Mr. Dell stated that the company’s future strategy is aligned to four customer imperatives — transform, connect, inform and protect — which addresses the major technology trends of cloud, mobile, big data and security. What this means for the customer is that they are recommitted to providing complete solutions, including helping manage everything from the back end to all end points that connect to their servers and applications.

    Also, Dell’s vice president of commercial sales operation, Bobbi Dangerfield has said: “We’ve always had a very maniacal focus on our customers, but, quite frankly, that focus got split some when we had to react and respond to our friends on Wall Street. And so I think we can take all that time and energy that we spent working on quarterly numbers, and you’re going to see a renewed sense of energy around our customers. And listening to them. We have innovations now in the way we use social media to listen to our customers and to get their feedback.

    Now that the smoke has cleared, Dell is back up and running full speed ahead. In an interview with Time magazine Dell states that he “loves PCs and is highly committed to creating new innovative laptops and desktops” to support his customer’s needs. To talk more about this and for information on how our server hosting, business continuity and other services can help your business, please contact us today.

    Subscribe to
    IT Best Practices.

    STAY CONNECTED


      ALL ARTICLES

      Blog

      Shining Light on Our Clients’ Biggest Areas of Vulnerability

      READ MORE
      Cloud Services

      How Cloud Services Can Improve Your Bottom Line

      READ MORE
      Cloud Services

      Does Moving to Cloud Services Mean Losing Control of My Data?

      READ MORE
      Cloud Services

      How Inefficient Data Center Management May be Crippling Your Business

      READ MORE
      Uncategorized

      Ariat Western Wear, Indonesia, and the Cloud: a Global IP Networks Update

      READ MORE
      Blog

      Employees are Going Back to the Office: Should Your Business Keep Cloud Services?

      READ MORE
      Blog

      3 Ways the Cloud Can Boost the Efficiency of Your Supply Chain

      READ MORE
      Uncategorized

      “Tenacious Technology”: Global IP Networks’ Approach to Five-Star Service Delivery

      READ MORE
      Blog

      3 Unexpected Ways NaaS Creates Business Value

      READ MORE
      Blog

      Why IT Assessments For Healthcare Organizations Are Vital

      READ MORE

      You Have The Momentum. We Help Keep It Going.

      At Global IP Networks, our mission is to keep your net working. Our team of dedicated, certified IT experts is 100% committed to your success. For over 20 years, we’ve relentlessly helped companies like yours tackle their IT challenges to maximize the security, uptime and performance of their networks.

      That’s tenacity. That’s Global IP Networks.

      wLearn More