IT Best Practices.
“Tenacious Technology”: Global IP Networks’ Approach to Five-Star Service Delivery
People are the heart and soul of technology. It’s human innovation, passion and tenacity that made the technological tools we use every day. That same tenacity is exactly what keeps your technology running. At Global IP, your network is managed by experts with a relentless commitment to your success who take a hands-on approach. It’s this tenacious technology that is the fundamental ingredient of our commitment to how we serve you.
Our IT experts are an essential part of the value we bring to you, and our mantra of tenacious technology drives the way we support you with expertise. To serve you better, Global IP Networks brought on five new team members in Q1 2022. In addition to hiring two new engineers for our Managed Services Teams, Global IP is proud to add three new experts to the Data Center, one of which is a former team member returning to the Global IP family.
Hi-Tech Meets High Touch
Your business runs on technology. Some call that “mission-critical.” You might even say you’re “technology-dependent.” But technology on its own is not enough. It’s actually people that make the difference. People committed to engineering custom technology solutions specifically for your business. People committed to doing everything it takes to keep your network running no matter what. That’s tenacity.
We’re tenacious in all aspects of service delivery, from communicating issues to supporting resource management to helping you create amazing customer experiences. As a hand-picked member of your team, we handle all aspects of IT management. That gives you the freedom to stop worrying about IT and spend more time focusing on the products and services that drive your business growth.
You deserve to have complete confidence in your system. When you work with our experts, you simply hand off the technical details to our team and get peace of mind knowing that your IT will be managed without fail.
Fearless Five-Star Service Delivery
Many managed service providers operate on a basis of manufactured need. They aim to create uncertainty in customers’ minds and offer their services as a panacea for their fears.
Global IP Networks does things differently. We’re as tenacious about our professional ethics and beliefs as we are about our approach to technology. That means you get professional support based on two foundational concepts:
- Do the Right Thing.
- Let Wisdom Prevail.
These concepts are at the heart of everything we do. And they form the foundation for the Five-Star Service Delivery you can count on. The support you get from us is guided by a strong ethical principle and a strategic approach to value. That’s wisdom that comes from over 20 years of providing customer-centric service.
At the end of the day, you have a team you know you can trust because of the level of their commitment to your success. We’ll always be in your corner, helping you with resource management, engagements, renewals, and more—all supported by solid IT management practices.
It’s important that you experience this kind of trust, as we work relentlessly to be an all-in-one provider of managed IT for your business. No matter what services you receive, whether it’s support for cloud migration, colocation services, network architecting, or any other solution, Global IP Networks will provide the highest level of care and attention to detail. This unshakeable service promise will always remain at the heart of everything we do.
Service Delivery is a Team Sport
One of the most pressing issues we hear from prospective clients is their uncertainty around the idea of network efficiency, security, and configuration.
Who’s managing, monitoring, and maintaining our network connection? Are things configured optimally to suit our business? How do we know where to begin an improvement process?
Global IP’s Data Center Squads are our answer to these dilemmas. It’s teamwork that makes the technology work. Handling all aspects of network management, whether that involves auditing existing network configurations, architecting new solutions, or bringing visibility to as-of-yet unknown vulnerabilities, is accomplished through the synergies that come from our team of experts.
Your system is covered by our team from end-to-end, managing, monitoring, and maintaining all mission-critical components. The result is a managed network service that delivers an entirely streamlined, optimized business network that’s always ready when you are.
At the end of the day, you will experience the satisfaction that comes from working with a managed IT service provider that places your interests ahead of everything else. Tenacious technology is more than a slogan; it’s a promise that we’ll always provide solutions tailored to your customer-specific requirements through white-glove service delivery. We’re 100% committed to your success, 100% of the time. Guaranteed.